At ProRide Equipment, we understand that when you order new cycling gear, you want it on your bike as fast as possible. That’s why we’ve streamlined our global delivery process to get your performance-driven cycling equipment to you quickly and reliably, whether you’re in Los Lunas or London.
Our Delivery Promise
We ship worldwide (with some exceptions in Asia and remote areas) using trusted carriers to ensure your gear arrives ready for your next adventure. All orders are processed within 1-2 business days from our headquarters in Los Lunas, New Mexico.
Shipping Options Designed for Cyclists
Standard Shipping – $12.95
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Ideal for riders who want their gear quickly and reliably. Track your package every pedal of the way with real-time updates from our premium carriers.
Free Shipping (Orders Over $50)
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Perfect for budget-conscious cyclists planning ahead for their next season. Enjoy the same careful packaging and quality service, just with a slightly longer journey to your doorstep.
Global Reach with Local Care
From our humble beginnings as a local bike shop in Los Lunas to serving cyclists worldwide, we maintain our commitment to personal service. Every package is packed by cycling enthusiasts who understand the importance of your gear arriving in perfect condition.
Our Hassle-Free Return Policy
Not 100% satisfied with your gear? We offer 15-day returns from the date of delivery. Simply contact our cycling-obsessed support team at [email protected] to initiate your return.
Payment Options for Every Rider
We accept all major payment methods to make your checkout as smooth as your ride:
- Visa
- MasterCard
- JCB
- PayPal
Note: Delivery times are estimates and may vary slightly depending on customs processing in your country. Some remote areas may have longer delivery times or additional restrictions.
Ready to Ride?
Whether you’re upgrading your bike with new bar tape, protecting your investment with a bike cover, or gearing up with bibshorts for your next century ride, we’ll get your ProRide Equipment to you with the same performance focus we put into selecting every product we carry.
Questions about delivery? Our support team rides too – we get it. Email us at [email protected] and we’ll help you estimate delivery times or answer any shipping questions.
Ride on,
The ProRide Equipment Team
